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Program Outline

 
Description:
This workshop goes step-by-step into the development of effective work teams, with an emphasis on the management of sales professionals. Participants will practice using a model coaching conversation incorporating observation of team members at work, debriefing that observation and developing action plans to improve performance. The in-house workshop features highly interactive learning with roleplay exercises (alternative exercises will be provided in online and teleclass versions).

 

Learning Outcomes:
Your team will learn to:
  • Identify the difference between command and control management and developmental leadership, and commit to a program of developmental leadership for their teams.
  • Use systematic observation to develop information about team performance.
  • Hold a coaching conversation with team members one-on-one to identify strengths and challenges and get team member buy-in on the assessment.
  • Develop, implement and follow up on action plans for team member improvement.
Details: 
 
in-person workshop teleclasses
Type of program: yes yes
Duration: 6 hours 6 x 1 hour
Target Audience:

Employees and executives who are involved in sales or sales management. This workshop can be made available for in-house workshops in French upon request.

Class minimum 12 12
Size: maximum 24 16
 
           
 
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